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Where you can buy the BEST weaving and strand by strand Hair Extensions!
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Our Policy, Terms & Disclaimer
You can easily purchase products through our convenient online ordering process:
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Last Updated: May 22, 2011
Please read these Terms and Conditions of Use (the
"Agreement") carefully.
Terms and Conditions
Please read these Terms and Conditions of Use
(the "Agreement") carefully. These terms for Fusionhairsupply.com are issued by Fashion 411 Expo (the Company). The
agreement applies to the entire contents of the Fashion 411 Expo's Website under the domain names of: www.fusionhairsupply.com AND www.fashion411expo.com (the Website ).
The terms "you", "your", and "yours" refer to anyone accessing, viewing, browsing, visiting or using the Site. The terms "fashion411expo.com",
"we", "us", and "our" refer to Fashion 411 Expo (the company). By using any www.fashion411expo.com you agree to be bound by this Agreement. We reserve the right to change the nature of this relationship at any time and to revise these Terms and Conditions
in whole or in part, from
time to time at our sole discretion. As such, you should check these
Terms and Conditions periodically. Your accessing, viewing, browsing and/or using the Site after we post changes to these
Terms and Conditions constitutes your acceptance and agreement to those changes, whether or not you actually reviewed them.If
you violate any of the terms of these Terms and Conditions you will have your access canceled and you may be permanently banned
from accessing, viewing, browsing and using the Site.
You can determine when this Agreement was last revised by referring to the "LAST UPDATED"
legend (at the top right)of this Agreement. You should always check this Agreement prior to using this website www.fashion411expo.com. Your continued use of www.fashion411expo.com following the posting of changes to this Agreement will mean that
you accept those changes.
Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by
these terms, please do not enter the Site.
ABOUT US
This Site is operated by Fashion 411 Expo (the company). We are a company in Pennsylvania and our principal place of business
is located in Feasterville Pennsylvania, USA.
DISCRIMINATION
We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.
PRIVACY
Please review our Privacy and Security Policy, which also governs your visit to the Site. To the extent there is a conflict between the terms of the Privacy and Security
Policy and the Terms and Conditions, the Terms and Conditions shall govern
We advise all customers that we Do Not offer refunds
on custom orders but we do offer exchanges on non-custom purchases.
If an exchange is desired due to a product issue, company
must be informed of problem and receive the returned product within the noted time period according to the terms of our exchange
policy.
*
By
ordering online, purchaser acknowledges that they are fully aware of our Disclaimer guidelines and fully agree
with the website policies.
*
Color of hair products may vary slightly
between shipments due to the inherent nature of human hair.
*
For Darker colors such as #1 & #35 - Please be advise that these colors may bleed.
However bleeding will stop after few washes. (It is recommended to wash the hair prior to wearing in cases like this ).
*
For Gray human hair colors - Please be advised that this color may appear yellowish
and can turn more yellow if heat is applied to it.
Information provided herewith
is subject to change without notice.
*
Our product prices and Shipping,
& Handling prices are subject to change without notice.
*
Although
we work to keep website information accurate, at times inventory, production, or expenses may change and require price adjustments
on our part before we are able to update the website.
How To Order Hair
Order hair in 100 strand bundles according to the colors and
sizes that are given on this website. Please note, custom orders can only be made if agreed with a representative
prior to placing an order with this website or H-Supply company otherwise orders can only be made as they are displayed on
this website or order pamphlets.
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Please confirm your delivery address and email prior to any payment submission.
All orders are sent to the address submitted at your payment check-out. Your shipping address should either
be submitted the same as on your credit card's billing address or submitted as listed in your PayPal profile (if
applicable) at the time your order is placed. If you have provided an incorrect shipping
address, your order could be delayed or not received at all. We are not responsible for orders shipped to an
invalid or incorrect shipping address. PLEASE CHECK AND CONFIRM THAT YOUR SHIPPING ADDRESS HAS BEEN UPDATED WITH YOUR
CREDIT CARD AND PAYPAL(IF APPLICABLE) PRIOR TO ANY PAYMENT SUBMISSION. (Please ensure that your spam blockers are
not blocking e-mails from FusionHairSupply.com)
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Our Exchange Policy:
We Do Not offer refunds but we do offer ONLY 1
exchange per purchase.
We offer one exchange per item without Restocking -
for unused/unopened items.
We will gladly exchange your hair if you are not completely
satisfied with the color, texture or length. We may grant exchanges if we are notified of your complaint within 3 days
of the postmark date that your item was delivered. We advise all customers and clients to examine their product on the
day of receipt to confirm if they have received their desired product or service. Exchanges must be requested in writing
with the buyers signature and received by FAX [888.542.4932] within 3 days of receiving the product(postal
date of receipt). You will be given a Return Authorization Code (RAC). This RAC code given for your product
exchange MUST be clearly marked on the shipping box and returned back to the address of FusionHairSupply.Com, HSupply Company,
[45 E. City, STE #495, Bala Cynwyd, PA 19004]. Items must returned within 8 days of the postmark
of receipt. You are responsible to pay for any additional shipping charges during an exchange. Shipping
charges are not exchangeable and non-refundable. If you send back an exchange please include your RAC code, proof
of purchase, and a copy of your written request (of what the problem is with your item and what you would like to receive
in exchange).
In addition, you will need to pay for shipping the product
back to us as well as us shipping the exchanged product to you.
Product exchange requirements(offered on 1 exchange per purchase):
We will not accept damaged or “used” products
(such as hair that has been colored, chemical treated or cut) as exchanges. We reserve the right to make the judgment call
if an item is damaged or used. Items used improperly qualify as ‘damaged’. If your returned item falls into this
category we will send it back to you provided you pay shipping.
The exception is the manufacturers defect. If a manufacture's
defect is found, please contact us immediately to replace your purchase. We will replace the item for the same brand, style
and color at no cost.
Return products must be returned with the original netting
and tags still attached, in the undamaged packing. Item must be in new and re-saleable condition. Do not mark tape or attach
anything to the packaging. Item altered in any way cannot be accepted. For example, item was washed or exposed to smells like
perfume.
Product cancellations:
Products
orders that have been submitted to shipping carriers for shipping cannot be cancelled/refunded and are final.
Products ordered through this website that have not been submitted to shipping
carrier will request a cancellation in writing via fax . If hair production have already started prior to shipping
and a cancellation request has been submitted the cancellation will require a $60 cancellation fee per 100 hair bundle
due to production, materials and exporting expenses placed for the production of I-Tip hair items.
A complete cancellation may take 7 to 14 days to complete.
Cancellation
Instructions [only for orders that have not been submitted to our shipping carrier]: To cancel an order you must first track the order status to know if the order has been submitted
to a shipping carrier. Production time of I-tip hair orders are usually submitted to shipping carrier within 1
to 2 days of your payment. An order cancellation may only occur if the order has not been submitted
to our shipping carrier. If the order has not been submitted to a shipping carrier, a written request must
be faxed in writing to cancel an order with the buyers signature and received by FAX [888.542.4932]
-to present legal documentation of your request ] prior to shipping out an order. You will be given
a Cancellation Code (CX). Order cancellation must take place during our normal business hours of Monday to Friday 7am
to 1pm if the order has not yet been submitted to our shipping carrier.
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Orders usually take 5 to 7 business days to arrive
to each order destination once submitted to shipping carrier. Please allow at least 7 total business days to receive
your hair order. For non-hair items orders please allow 5 days.
Note: Shipping time may sometimes exceed time shown, depending on the distance between seller and buyer.
For International orders please allow 12 business days
for shipping
[[Please note, our business days are from Monday to Friday
and our business days do not include holidays and weekends]]
Your order will normally be shipped via USPS, USPS Priority
or UPS. If necessary, we reserve the right to use an alternate carrier
Lost, or Non-Delivered Mail
We are not responsible for packages not received although
tracking of packages will be placed on every order sent. However we will investigate (with tracking numbers that are
placed on all orders) lost or non-delivered packages. Please note, non-delivery of a package will not be refundable,
and shipping costs are non refundable.
Any order that has not been received 30 days after the shipping
date is considered a lost order. We consider an order to have been received by the buyer's when the USPS status for
the package is "Delivered".
Upon confirmation of non-delivery of a package, please notify
us prior to the end of a 30-day period by sending a letter of notification to email contactus@fusionhairsupply.com AND you must fax your letter to 888.542.4932.
We will then forward you a claim form that will be filed with by our company with USPS or the assigned mail carrier to recover
the missing item. Usually tracking numbers are assign to each order and maintained with our office for tracking,
recovery, investigative, insurance and security purposes of packages sent by our office.
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If you have a question or any complaint regarding FusionHairSupply.Com or
the H-SUPPY COMPANY WEBSITES, please send a fax to: 888.542.4932. You may also contact or general
office 1888-522-2520. Also, you may contact us for any conserns, complaints or information by writing
with your signature to our main address: www.FusionHairSupply.com, Attn: H-SUPPY COMPANY, 45 E City Avenue #495, Bala Cynwyd, PA 19004, by fax (888)542.4932. Or you may contact with
an instant response by CLICKING HERE
Hair Product’s Effectiveness:
1.)We
are not responsible for any problems resulting from inappropriate misuse of direct or indirect usage of hair extensions sold
on our website.
2.)For products exchanges, we do not hold any responsiblity
for any claims made that have not abided by our exchage/return policy. Our exchange policy states to submit an
exchange request within 3 business days of shipping receipt date and to have product back in our office 8 total days
from the date of your product receipt [shipping date of the product].
3.)We are not responsible for any misuse, abuse or neglect
of your hair extensions that will affect its appearance.
4.)We advise all customers to seek professional Hair Extensions
specialist’s assistance before they use our hair extensions and tools and systems.
5.)Also, we advise all our customers to seek professional
Hair Extensions stylist help to maintain a fresh appearance of their hair extensions after they are applied.
6.)NEVER EXPOSE YOUR I-TIPS HAIR EXTENSIONS & MICRO-RINGS
TO Extremely HOT WATER (above 150+ degrees) - TO AVOID SOFTENING OR MELTING THE I-TIPS keep I-tips away from 170° to 180°
Fahrenheit.
7.)Please note, our I-Tip Hair Extensions are pre-bonded with
keratin stick shaped tips, which, may be used for either cold or hot fusion attachment methods. For the hot fusion
attachment method, a hot fusion wand must be used at 170° to 180° Fahrenheit, the keratin I- Tips will soften and melt for
attachment on and removals off of your own hair. The hot attachment method is only recommended if you have the proper
keratin removal solution in addition to the fusion wand.
8.)If you intend on reusing your I-Tips
please note that you will be required to perform the proper maintenance of re-bonding I-TIPS with keratin if needed.
8.) NOTE TO HOT METHOD USERS:
Although
our I-tip extensions can be used for the hot fusion method, a stylist license will be required for hot method intended
purchases. If you intend on using the HOT-METHOD with our hair extensions you will
be required to inform us first (prior to purchase)with presenting your stylist's license and certificate of training
received from us in the Fusion Hot-Method. Please be advised,
if you purchase our extensions for the hot-method use and have not presented your stylist license and certificate of training
in the hot-method use prior to purchase, we will not be held responsible of the outcome of a hot method use without presenting
proof of proper training in the hot-method. If you intend to use the hot-method
you will be required to present that you have received training in hot-method attachments prior to purchase. How To Order products on the FusionHairSupply.Com website:
*Click "Add to Cart"
To add a product to your shopping
cart.
*Cick "View Cart" (top right of every page)
To view your
shopping cart contents before final purchase. You may adjust the quantity or remove items from your order on the "View Cart"
page as well.
After you review your shopping cart contents, you will be directed to the paypal checkout. This transaction
is completely secure(128-bit SSL).
We Accept the following types of payment:
Payments
by PayPal
We accept PayPal for all of our website Credit Card payment at no additional fee to you. Please note, you do
not need a PayPal account to purchase from us. PayPal keeps you safe with industry-leading fraud models, address verification
and card verification checks, 128-bit SSL, and powerful encryption. PayPal allows us to safely accept credit cards (Visa,
Mastercard & American Express), electronic checks, plus bank transfers, PayPal payments, and more online.
E-Checks
via PayPal
Please be aware that PayPal payments made by e-check may delay the shipping of your order. Orders will not be
shipped until payment has cleared and funds have been deposited to our account. Payments by echeck can take 4-10 days to clear.
Payments by Mail
As of March 23rd 2009 we will no longer
be accepting payments by mail however we are taking electronic checks
Payments
by Phone
Currently we are not accepting Phone Orders via our Toll Free line. All orders are currently being accepted
24 hours online.
Policy Update Announcement 2011-12:
Check Out are available via our now Partner Company
Please note: All purchases will only have 20 minutes from the time of purchase
to cancel their order via: www.fashion411expo.com
Price list for -Pure- Indian "I-Tip Fusion Hair" (per
strand price)
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(at $1.50 per strand -Min. 100 strand order)
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(at $1.65 per strand -Min. 100 strand order)
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(at $1.80 per strand -Min. 100 strand order)
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Price list for -Pure- Chinese "I-Tip Fusion Hair"
(per strand price)
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(at $1.50 per strand -Min. 100 strand order)
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